Exciting Videos and Step-By-Step Instructions Available Anytime!
At AutoManager we believe in independence – Welcome to the AutoManager Help Desk.
Our new information loaded knowledge base reflects this independent spirit.
We have applied all the time and knowledge gained after almost 30 years of experience in this industry, to build our brand new AutoManager Help Desk. Now, every customer can enjoy a vast array of videos and written tutorials to speed their research designed specifically for them.
A problem in the middle of the night? That is no problem.
Simply go to https://help.automanager.com.
There you will find numerous topics being covered, such as:
- DeskManager Video Walkthrough
- How to Export Leads from CRM to DeskManager
- WebManager Website Settings
- How to Integrate CRM with WebManager
- Posting to Craigslist
- Understanding Analytics
- Exporting to Export Sites
…and so much more!
With these concise professionally produced videos and insightful well written step-by-step instructions, our customers have the key to the most thorough and sophisticated knowledge base in the industry.
When we were developing our knowledge base, we recognized that our customers don’t work the typical 8 hour day. They are franchise and independently owned used car dealers, RV, boat, and even airplane dealers that don’t typically leave the office at 5pm.
That played a huge part, in so many ways, in how we created the AutoManager Help Desk.
The written explanations in our tutorials are very well thought out and easy to follow. The videos are intentionally short and provide a concentrated amount of information. The search engine is dynamic and the home page will always feature recent popular topics. We even had our programmer create an icon to make it easier for you to know if the tutorial is written or video based. In addition to all this, access to all our videos is accessible via a link right on the page header.
Our customers will continue to receive the AutoManager ongoing commitment to assist our opted-in paid support customers. Also, if a customer is interested in learning more about renewing their support, they can easily reach their sales representative.
This support includes (available during normal business hours):
- live chat
- live technical support
- the most current version of their application
Our customers know that when DeskManager, WebManager, and Automotive CRM are combined, they are receiving a complete solution that can satisfy the needs of any dealer regardless of their size.
Whether you are sitting at your desktop, using your smartphone, or are on your mobile device, the AutoManager Help Desk is fully functional and will look great.
Check out the AutoManager Help Desk today!